Stainless Steel Cleaner and Polish, USDA Biobased, Fingerprint & Residue Remover, Lavender Scent, Sink & Grill Cleaner Spray

Shipping Policy
We are committed to providing fast, reliable, and affordable shipping for all of our customers in the United States. Please review our shipping policy below for detailed information on shipping times, costs, and conditions.
1. Order Processing Time
All orders will be processed within 1-2 business days after payment is received and confirmed.
Orders are shipped on business days (Monday through Friday) excluding weekends and holidays.
2. Shipping Methods
We offer several reliable shipping carriers, including USPS, UPS, FedEx, and DHL (depending on your location).
Customers can choose their preferred shipping method at checkout.
3. Shipping Costs
Free Shipping on orders over
Shipping costs are clearly shown before finalizing the payment process.
4. Delivery Times
Domestic Shipping: Delivery time for orders within the continental U.S. is typically 3-7 business days, depending on the shipping method selected.
Expedited Shipping: If you need faster delivery, expedited shipping options are available at checkout for faster processing and delivery times (usually 1-3 business days).
Delivery times may vary based on your location, weather conditions, and shipping carrier.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
6. Shipping Address
Please make sure that the shipping address you provide is correct and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping information.
If you need to change your shipping address after placing the order, please contact us within 12 hours so we can update your details before processing the shipment.
7. Handling and Packaging
All orders are securely packaged to ensure safe delivery. Fragile or valuable items will be carefully wrapped and padded to prevent damage during transit.
8. International Shipping
Currently, we only offer domestic shipping within the United States. For international orders, please contact us for more information and shipping options.
9. Damaged or Lost Packages
If your package arrives damaged or if you suspect it’s lost, please contact us within 24 hours of delivery. We will assist you with filing a claim and resolving the issue.
For damaged items, please take photos and email them to us to expedite the claim process.
10. Shipping Delays
While we strive to ensure timely delivery, we cannot guarantee delivery times due to circumstances beyond our control (such as weather delays, natural disasters, or carrier issues).
If your order is delayed, we will provide updates as soon as we receive information from the shipping carrier.

Return & Exchange Policy
We are committed to providing high-quality products and excellent service. However, if you are not satisfied with your purchase, please review our return and exchange policy below:
1. Return & Exchange Period
Customers may request a return or exchange within 30 days from the delivery date, based on the tracking information from the shipping carrier.
2. Eligibility Conditions
Requests will be accepted only if the following conditions are met:
The item is unused, not washed, damaged, or altered in any way.
The item must have original packaging, tags, and all included accessories (if any).
A video recording of the unboxing process is required for claims involving defective, missing, or incorrect items.
3. Non-Eligible Cases
Returns or exchanges will not be accepted in the following cases:
The product has been used, washed, or damaged due to customer mishandling.
Missing original packaging, labels, or no unboxing video provided.
Custom-made or personalized products.
Products from special sales, deep discount promotions (clearly stated before purchase).
4. Return Shipping Costs
Free return shipping if the issue is caused by the seller (wrong item, defective, missing).
Customer is responsible for round-trip shipping costs for returns due to personal reasons (change of mind, wrong size, etc.).
5. Processing Time
Once we receive and inspect the returned item, a refund or replacement will be issued within 3 – 5 business days.